Customer Service

Lifetime partnership

 

Manage spare parts in the way that’s  best for you

Let’s work together to make sure the right spare parts , consumables and even coating materials are available in the time period you need to secure your production. From accelerated deliveries of the 5000 different part from our network of global warehouses to accelerated repair,  consignment stocks and even parts loans, we can put together  a portfolio of spare parts services that fits for you.

Find out about each of our services by exploring  the  service icons below. In some cases you can download the relevant fact sheets to get more detailed information. Whatever your needs,  help by phone or e mail is just a few clicks away so why not contact us today to find out how working together with our service team can help you get the most out of your Evatec tool. 

 

Express Delivery
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Express Delivery

Do you want to be sure that you will have immediate replacements for certain parts?  Get guaranteed express delivery within 48 hours.  For more information please contact your local sales organization

Express Repair
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Express Repair

Free up resources and reduce costs for personnel dealing with unplanned breakdown & repair. For more information please contact your local sales organization

Start Up & Emergency Kit
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Start Up & Emergency Kit

Do you have a new tool, a retrofit or do you just want to be safe in case of an emergency? Choose our specially selected parts kit to be as quick as possible when replacement parts are needed.  For more information please contact your local sales organization

Exchange Program
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Exchange Program

When you need spare parts quickly and economically we can exchange the parts you need with "used" or "reconditioned" ones, but always under the control of our experts to keep your production processes running.  For more information please contact your local sales organization

Parts Lending
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Parts Lending

If you need quick replacement of spare parts we can rent you the parts you need to cover a certain time until you upgrade or replace them.  For more information please contact your local sales organization

 

To request a member of your local customer service team to contact you just click here and complete our contact form.

CUSTOMER SERVICE NEWS - READ MORE ABOUT OUR SPARE PARTS SOLUTIONS